Category Archives: Newsroom

Festive menus and 9 other reasons for restaurant digital ordering

Festive menus and 9 other reasons digital ordering should top restauranteurs’ wish lists It’s the most wonderful time of the year, and a busy one at that if you work in hospitality. If your restaurant still offers paper menus…sincere condolences. Along with reducing the time, stress, money and resources poured into your festive menu production,…
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Hilton Barcelona sees boost with wi-Q digital ordering

Hilton Purobeach Barcelona sees boost with wi-Q digital ordering Data reveals Purobeach Barcelona’s cloud-based digital ordering technology, powered by wi-Q, is a favourable addition to the #puroexperience. Poised on top of the 4-star Hilton Diagonal Mar Hotel, beach club Purobeach Barcelona has proved that the future of service is a combination of customer-centric technology and a…
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Jeremy Hagon joins wi-Q as Deployment Manager

We’re delighted to announce the appointment of Jeremy Hagon as Deployment Manager here at wi-Q. Jeremy will play a key role in delivering wi-Q to our global hospitality clients, ensuring smooth implementation of our award-winning cloud-based digital ordering technology. Praised for his communication skills and efficiency, Jeremy has more than 15 years’ experience in the…
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Expedia study reveals 3 tech priorities of chain hotels

Expedia study reveals top 3 tech adoption priorities of chain hotels According to a new survey of more than 1,200 hoteliers by Expedia Group, there is a significant gap in technology investment strategies across different hotelier segments, with chain hotels 77% more likely than small independent properties to prioritise technology. But what drives their decision-making…
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PSD2: Strong Customer Authentication

Strong Customer Authentication for mobile ordering On 14th September 2019, several new requirements for online payments will be introduced to all EU Member States as part of the second Payment Services Directive (PSD2), in an effort to reduce fraud and make online payments more secure. The new requirements are known as Strong Customer Authentication (SCA).…
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Grosvenor Casinos and Mecca Bingo deploy wi-Q

Following multiple successful trials, wi-Q are pleased to announce that deployment is underway into Grosvenor Casinos and Mecca Bingo venues in the UK. Owned by The Rank Group Plc, Grosvenor Casinos and Mecca Bingo will deploy wi-Q in 89 venues to enhance the customer experience with wi-Q. From their own device, customers will have instant…
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New integration with leading QSR software PixelPoint

New integration with leading QSR software, PixelPoint by PAR wi-Q are pleased to announce a new integration with PixelPoint, point-of-sale software by PAR. PAR is a leading global provider of cloud-based point of sale and service solutions to restaurant chains and food retailers. Building on over 40 years of experience, PAR is recognised as the largest…
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wi-Q deployed in Dubai World Trade Centre

We are pleased to announce that wi-Q has been deployed in Trader’s House in the Dubai World Trade Centre. The Dubai World Trade Centre hosts more than 500 events every year across international trade fairs, mega consumer shows and prestigious conventions, and welcomes more than three million visitors from 160 global markets every year. Trader’s…
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Taming the Christmas Crowds with Technology

Taming the Christmas Crowds with Technology Christmas festivities are in full swing and it won’t come as a surprise to learn that people will be spending a lot more time and money eating and drinking. In fact, a typical household in the UK spends over £500 more in the month of December, with an extra…
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F&B Tech: Toasted QR Codes

(Image Source: ICHIBUNS) F&B Tech: Toasted QR Codes In London Soho’s Chinatown, you can now order a burger from the future. Whether your taste is for high-end indulgence or food-to-go, ICHIBUNS’ cutting-edge burger is taking food payments to the next level. The new-age offering: a wagyu beef burger with all the trimmings – and a…
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Luckin Coffee’s Digital-First Strategy to Beat Starbucks

Luckin Coffee's Digital-First Strategy to Beat Starbucks A new coffee shop chain in China is capitalising on the consumer demand for hyper-convenient service and is even stepping on the toes of global giants, Starbucks. What’s its USP? Paperless, digital menus and strategic, en-route locations. Luckin Coffee, which launched in November 2017, opened 500 coffee shops…
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