Category Archives: Newsroom

The Benefits of Mobile Ordering for In-Room Dining

During lockdown, consumers grew even more confident with online/ app-based mobile ordering and delivery. So much so that orders placed online via third-party vendors such as Just Eat, or restaurant apps/ websites, grew from a modest 11% in February to a huge 46% by the end of April 2020. Hoteliers, don’t fret, this same ordering…
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How to Ensure Guests Feel Safe in Your Hospitality Venue

How to Ensure Guests Feel Safe in Your Hospitality Venue As bars, restaurants, cafes and hotels re-open across the UK, making customers feel safe and confident in-venue is a top priority for hospitality operators. This safety undertaking is about much more than reassurance and brand reputation – getting it wrong may have significant consequences. Last…
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How Mobile Ordering Will Lead the Way in Recovery

How Mobile Ordering Will Lead the Way in Recovery The hospitality industry as we know it, is on hold. Hotel occupancy is at an all-time low. Bars and restaurants, who would be preparing for peak season remain closed, and the majority of live festivals and sporting events around the world have been cancelled. For restaurant…
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Our 2019 in numbers

Our 2019 in numbers As you will see, a lot has changed in the past 12 months at wi-Q. In fact we surpassed over half a million (£) in sales on our platform, and we are processing more every month on behalf of our client's restaurants, hotels and venues around the world. Below we present…
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Festive menus and 9 other reasons for restaurant digital ordering

Festive menus and 9 other reasons digital ordering should top restauranteurs’ wish lists It’s the most wonderful time of the year, and a busy one at that if you work in hospitality. If your restaurant still offers paper menus…sincere condolences. Along with reducing the time, stress, money and resources poured into your festive menu production,…
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Jeremy Hagon joins wi-Q as Deployment Manager

We’re delighted to announce the appointment of Jeremy Hagon as Deployment Manager here at wi-Q. Jeremy will play a key role in delivering wi-Q to our global hospitality clients, ensuring smooth implementation of our award-winning cloud-based digital ordering technology. Praised for his communication skills and efficiency, Jeremy has more than 15 years’ experience in the…
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Expedia study reveals 3 tech priorities of chain hotels

Expedia study reveals top 3 tech adoption priorities of chain hotels According to a new survey of more than 1,200 hoteliers by Expedia Group, there is a significant gap in technology investment strategies across different hotelier segments, with chain hotels 77% more likely than small independent properties to prioritise technology. But what drives their decision-making…
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PSD2: Strong Customer Authentication

Strong Customer Authentication for mobile ordering On 14th September 2019, several new requirements for online payments will be introduced to all EU Member States as part of the second Payment Services Directive (PSD2), in an effort to reduce fraud and make online payments more secure. The new requirements are known as Strong Customer Authentication (SCA).…
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Grosvenor Casinos and Mecca Bingo deploy wi-Q

Following multiple successful trials, wi-Q are pleased to announce that deployment is underway into Grosvenor Casinos and Mecca Bingo venues in the UK. Owned by The Rank Group Plc, Grosvenor Casinos and Mecca Bingo will deploy wi-Q in 89 venues to enhance the customer experience with wi-Q. From their own device, customers will have instant…
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New integration with leading QSR software PixelPoint

New integration with leading QSR software, PixelPoint by PAR wi-Q are pleased to announce a new integration with PixelPoint, point-of-sale software by PAR. PAR is a leading global provider of cloud-based point of sale and service solutions to restaurant chains and food retailers. Building on over 40 years of experience, PAR is recognised as the largest…
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