Category Archives: Newsroom

Enjoying food, technology and success in the UAE

Enjoying food, technology and success in the UAE By Stuart Barnett - Account Manager at wi-Q Technologies I have just completed two long weeks of quarantine after returning from my trip to the UAE, giving me plenty of time to reflect on my experience. Not only did I have the opportunity to taste some incredible…
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REPORT: Adapting to mobile ordering amid Covid-19

The doors may have reopened but we have entered a different world of hospitality – one that has become even more reliant on digital technology. Take a look at our latest report: ‘COVID-19 and the need to adapt to mobile ordering – fast!’ Discover: How wi-Q's mobile ordering technology can be the solution to some…
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Track, Trace and Serve Up Experiences with wi-Q

Whilst the track and trace program has been in place for some time now, pubs, bars, and restaurants are now required by law to register customers’ contact details so they can be advised of any potential exposure to Covid19 during their visit to the venue and can make appropriate arrangements for quarantine and testing. Collecting…
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The Benefits of Mobile Ordering for In-Room Dining

During lockdown, consumers grew even more confident with online/ app-based mobile ordering and delivery. So much so that orders placed online via third-party vendors such as Just Eat, or restaurant apps/ websites, grew from a modest 11% in February to a huge 46% by the end of April 2020. Hoteliers, don’t fret, this same ordering…
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How to Ensure Guests Feel Safe in Your Hospitality Venue

How to Ensure Guests Feel Safe in Your Hospitality Venue As bars, restaurants, cafes and hotels re-open across the UK, making customers feel safe and confident in-venue is a top priority for hospitality operators. This safety undertaking is about much more than reassurance and brand reputation – getting it wrong may have significant consequences. Last…
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How Mobile Ordering Will Lead the Way in Recovery

How Mobile Ordering Will Lead the Way in Recovery The hospitality industry as we know it, is on hold. Hotel occupancy is at an all-time low. Bars and restaurants, who would be preparing for peak season remain closed, and the majority of live festivals and sporting events around the world have been cancelled. For restaurant…
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Our 2019 in numbers

Our 2019 in numbers As you will see, a lot has changed in the past 12 months at wi-Q. In fact we surpassed over half a million (£) in sales on our platform, and we are processing more every month on behalf of our client's restaurants, hotels and venues around the world. Below we present…
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Festive menus and 9 other reasons for restaurant digital ordering

Festive menus and 9 other reasons digital ordering should top restauranteurs’ wish lists It’s the most wonderful time of the year, and a busy one at that if you work in hospitality. If your restaurant still offers paper menus…sincere condolences. Along with reducing the time, stress, money and resources poured into your festive menu production,…
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Jeremy Hagon joins wi-Q as Deployment Manager

We’re delighted to announce the appointment of Jeremy Hagon as Deployment Manager here at wi-Q. Jeremy will play a key role in delivering wi-Q to our global hospitality clients, ensuring smooth implementation of our award-winning cloud-based digital ordering technology. Praised for his communication skills and efficiency, Jeremy has more than 15 years’ experience in the…
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Expedia study reveals 3 tech priorities of chain hotels

Expedia study reveals top 3 tech adoption priorities of chain hotels According to a new survey of more than 1,200 hoteliers by Expedia Group, there is a significant gap in technology investment strategies across different hotelier segments, with chain hotels 77% more likely than small independent properties to prioritise technology. But what drives their decision-making…
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