Following multiple successful trials, wi-Q are pleased to announce that deployment is underway into Grosvenor Casinos and Mecca Bingo venues in the UK.
Owned by The Rank Group Plc, Grosvenor Casinos and Mecca Bingo will deploy wi-Q in 89 venues to enhance the customer experience with wi-Q. From their own device, customers will have instant access to an intuitive online menu, and can browse, order and pay, with additional customer-centric features including promotional deals and customisable items. Payments will be processed by Barclaycard, allowing customers to pay quickly and securely.
Graham Cornhill, Co-Founder and Managing Director of wi-Q, says,
“wi-Q is delighted to announce deployment into Grosvenor Casinos and Mecca Bingo. The move away from app-based solutions to intuitive cloud technology is where the wider hospitality industry is heading, and The Rank Group Plc are working with us in a wider capacity to lead the market. wi-Q represents the next generation of mobile ordering and payment technology, and we look forward to working with Grosvenor Casinos and Mecca Bingo on their long-term digital engagement strategy.”
The deployment of wi-Q marks yet another commitment to mobile engagement from The Rank Group Plc. In 2017, Grosvenor Casinos launched its Grosvenor Live Casino App and went on to win the ‘Best Mobile Casino Product’ at the EGR Operator Awards 2018. The app allows users to enjoy an immersive gaming experience on their Android or iOS device, and as of late 2018 had already taken £1.7m in bets.
Eddie Hall, Head of Food & Beverage for the Rank Group comments,
“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience in club. Our customers tell us they love the speed, convenience and ease of use of the platform. We look forward to continuing to innovate this technology to enhance our customer experience for the future.”
For more information on Grosvenor Casinos, please visit www.grosvenorcasinos.com