wi-Q integrates with Shiji’s Infrasys POS for all-in-one tech solution

wi-Q Technologies is thrilled to announce an exciting new integration with the Infrasys Cloud point-of-sale (POS) system by Shiji Group, a multi-national leader in hospitality technology solutions.

This partnership marks a significant step forward in wi-Q’s mission to not only empower hospitality businesses and guests with cutting-edge digital ordering software, but also bring all systems together to create a comprehensive and interconnected ecosystem.

The power of seamless integration

This integration is a game-changer for the hospitality industry, where operational efficiency and guest satisfaction is crucial. Hotels using Shiji can now enhance their tech stack with wi-Q’s scalable, cloud-based Mobile Ordering Platform, providing an all-in-one solution. Designed to optimise hotel operations and elevate experiences, this integration aligns perfectly with wi-Q's vision to reshape the future of hospitality at an enterprise level.

Key benefits:

An Interconnected Ecosystem – This seamless integration delivers a unified experience for both guests and staff, eliminating the need for third-party software and removing a point of failure to ensure more streamlined operations and reliability.

Real-Time Menu Sync – The smooth menu synchronisation feature means that hotels can update and manage their menus in one centralised location, ensuring guests always have access to the latest offerings and staff have the flexibility and control needed for F&B management. This not only reduces discrepancies, but also helps maintain a consistent brand experience across all touchpoints.

Charge to PMS – Another standout feature of this integration is the ability for guests to conveniently charge their orders directly to their room, with transactions syncing seamlessly with the hotel’s property management system (PMS). This removes the need for manual data entry by staff, thereby minimising errors and saving valuable time.

Insights from industry leaders:

Brian Garvan, Director of Partnerships and Product Integrations at Shiji, shared his thoughts on the partnership:

"This integration perfectly aligns with our mission to collaborate with cutting-edge platforms, enhancing the experience for both hoteliers and their guests. By leveraging this innovative technology, we can provide hoteliers with the tools they need to streamline operations, improve guest satisfaction, and ultimately increase their profitability. We are thrilled to introduce this solution to hotels across the globe."

Patience Tucker, Chief Executive Officer at wi-Q Technologies added:

“This partnership brings together the strengths of both platforms, providing a unified solution that drives additional revenue and optimises resources. It aligns perfectly with our vision and enhances our ability to deliver exceptional service to our existing and new clients."

For more details on this groundbreaking integration, visit the official press release announcement by Shiji Group.

The future of hospitality technology

At wi-Q, we believe that the future of hospitality lies in creating integrated solutions that enhance both the guest experience and operational efficiency. The powerful integration of wi-Q’s mobile ordering solution with Shiji’s Infrasys Cloud POS is a step in that direction, bringing together two leading technologies to deliver a more seamless, user-friendly experience for guests and a more efficient system for hotel operators.

Book a demo with wi-Q to explore the opportunities this integration offers your hotel.