Our guide is designed to highlight a diverse range of options within your property to engage with visitors and offer self-service to improve the guest experience.
Whether you have an in-house marketing team or collaborate with an external agency, this guide is tailored for you and your hotel team.
Our ultimate goal is to empower you, guiding you to strategically position your digital ordering solution for unparalleled success.
Our Top Tips
Promoting wi-Q digital ordering within your property has never been simpler, here’s some quick and easy ideas for your consideration before we get into the good stuff:
We understand that guests, especially when on holiday, would prefer not to be inundated with QR codes.
When promoting digital ordering, there should be a balance between offering convenience whilst also enhancing the overall guest experience (and staying on brand!).
So, consider incorporating subtle displays in areas where guests frequently pass or gather daily.
Consider strategic placements, such as:
Consider the items your guests regularly see or use throughout their stay.
Examples include:
These items enable guests to conveniently view the hotel's menu or request room service all using their own devices.
Whether your guests are utilising conferencing and events spaces or outside areas, it's important for them to be aware that digital ordering is available to them.
You can do this by presenting them with a QR code:
All aimed at reducing guest waiting times and increasing the overall experience.
Traditionally, guests heading to dinner are handed a physical menu with a waiter taking their order.
By strategically placing a QR code on the table on a:
...it means no more interruptions to conversations, no more guests attempting awkward eye contact to ask for the bill – it's all in the guests' hands now.
Ultimately, how you decide to market wi-Q will depend on your property type and hotel brand.
We recommend involving your marketing team early on to develop a comprehensive launch strategy. And be sure to align with your own brand standards, as these may vary from region to region.
All the best, and we look forward to working with you!
Introducing digital ordering to your property has countless benefits. Book a personalised demo with our regional experts who can help you unlock the power of mobile ordering. Reducing operational costs, boosting revenue and enhancing the guest experience.
To learn more about our mobile ordering platform, request a wi-Q demo.