Read The Hotel Magazine feature on how wi-Q supports group meetings, conferences and events with mobile ordering that improves service and guest experience.
wi-Q has officially launched its new Group Meetings, Conferences and Events solution, helping hotels streamline food and beverage service, reduce pressure on event teams and create a more convenient ordering experience for delegates.
The launch has been featured in The Hotel Magazine, highlighting how wi-Q can support hotels before, during and throughout large scale meetings, conferences and events.
With wi-Q, event organisers can give attendees access to food and beverage menus before they arrive.
Unique URLs and event codes allow delegates to preorder in advance, while hotel teams can track orders through the wi-Q back office, filter them by event or fulfilment date and generate picking lists to support preparation.
Orders can then be posted directly into the hotel POS on the day of the event, helping teams maintain accurate reporting and a clear view of demand.
During an event, delegates can scan a QR code from their own device to browse the menu, customise their order and pay without needing to flag down a member of staff.
Guests can select their preferred language, use dietary and preference filters, add notes and enter their table or seat number.
The same journey can also support additional event requests, such as delivering stationery directly to a meeting room.
By reducing the need for manual order taking, hotel teams can focus more of their time on service and event delivery.
Mobile ordering also creates opportunities to increase spend through contextual upselling throughout the ordering journey.
wi-Q data shows that mobile ordering can increase average order value by up to 30%, while hotel clients have reported savings of up to 40% in staffing costs.
The GM&E solution is available now for hotels looking to create a more connected approach to meetings, conferences and events.
Discover how wi-Q is helping hotels transform group meetings, conferences and events in The Hotel Magazine.
Explore the full article using the link below.