Our ultimate checklist features expert tips for optimising your revenue centres and boosting overall profitability during the special time of year. Ready to navigate the holiday rush and make it your most successful yet?
While it may seem early, the time to start planning is now. For General Managers, F&B Managers, and Operations Managers, this means focusing on key revenue centres and leveraging technology to streamline operations and enhance guest experiences well in advance.
Six months out is the ideal time to integrate wi-Q and ensure everything is in place for a seamless and profitable season. It's time to get wi-Q integrated so it will all be in place ahead of time.
But high footfall means high expectations. Guests want seamless service, and if your staff are constantly table-hopping, it can be difficult to deliver it. That’s where mobile ordering comes in.
As you start working now to ensure your digital menu is up to date with seasonal flavours and fully optimised for success when the holidays arrive. Think about a seasonal twist on your menu photography, special holiday cocktails, or festive ingredients.
For expert tips on how to optimise your menu, check out our Digital Menu Optimisation Guide. Consider highlighting menu items in all your revenue centres, room service, restaurant, bars and event spaces.
What's better than indulging in holiday treats without having to leave the comfort of your hotel room or pick up a phone? If you haven't yet extended your digital ordering services to in-room dining, getting started now is the perfect time to expand and streamline your offerings! Consider the impact on staffing and efficiency. Implement wi-Q so with just a few taps, guests can cosy up with their favourite seasonal snacks!
Now is a great time to plan for special offers. Whether it's drink discounts, two-for-one desserts, exclusive new products, or even a holiday themed day trip for your guests, start planning now to make sure your offers are front and centre on your digital ordering platform when the season arrives.
We know the importance of maximising revenue during the busy period, so with exciting offers at your guest's fingertips, you'll be sure to spread the holiday joy whilst boosting your bottom line. Plan offers across all revenue centres, not just F&B. Treat your guests to something special and keep them coming back for more.
Take a peek at last year's holiday trends and recent customer searches. Which items were hot sellers and when did demand peak? Use this data now to fine-tune your offerings and prepare for the upcoming holiday rush.
Real-time data from wi-Q ensures you are always in the know, helping you make data-driven decisions that will optimise your offerings and boost revenue during this peak period. You can review all the sales, promotions and services to ensure you keep up with demand during the busy season.
Learn more about our intuitive data & reporting capabilities
With travellers visiting from all corners of the globe during the holiday season, ensuring multilingual support is set up now is a must. Whether it's a “Feliz Navidad” or “Joyeux Noël,” your guests will appreciate the personal touch of being able to navigate your menu in their native language. Fortunately, wi-Q makes it easy to add additional language options to your system so that everyone feels at home in your hotel.
A well-prepared team is your secret ingredient for a successful holiday season. Make sure your staff is fully trained on your mobile ordering system to handle the busy season with ease. A sprinkle of extra training now can make all the difference during this busy period. wi-Q offers additional training sessions to help your team shine even brighter.
The holiday season is a time to sparkle and shine, not stress. By starting preparations now, you can delight your guests and streamline operations effortlessly.
At wi-Q, our digital ordering solutions, paired with our incredible support team that handle all your menu changes, big or small, make holiday prep a breeze.
Get in touch to find out how we can support your hotel during the upcoming season.