WHAT WI-Q COVERS
Every revenue centre in your property. Connected.
One hotel ordering system for every touchpoint. From room service to the pool deck, every order on one platform.
In-Room Dining
Guests scan a QR code to browse, order and pay — or charge directly to their room. No phone calls. No delays. Orders go straight to the kitchen.
Pool & Terrace
Guests order from their sunbed without moving. Your team delivers instead of taking laps. Menus update automatically through the day.
Conferencing & Events
Delegates order refreshments to meeting rooms and event spaces. Packages, AV and F&B managed from one simple system.
Pay at Table
Guests settle restaurant bills from their own phone, with charge-to-room available where enabled. Faster table turns. Less waiting.
YOUR PROPERTY
Every touchpoint. One platform.
Most hotels run separate systems for room service, poolside orders, events and the restaurant. wi-Q connects them all. One menu to manage. One dashboard to run everything. Every order to the right place, automatically.
Pool & Outdoor
Pool loungers ordering isn't a stretch, drinks and snacks come straight from the sunbed via QR — no flagging down staff, no walking to the bar.
Guest Services
Spa bookings, treatment upsells, concierge requests — all routed through the same system guests already trust for room service, so staff aren't juggling three different tools to serve one guest.
Conferencing & Events
Delegates browse the day's catering menu from their seat, order coffee refills or lunch without breaking the meeting flow, and it all lands on one bill at checkout — not a dozen scribbled chits.
In-Room Dining
No phone call, no menu left on the nightstand. Guests order from the in-room screen or their own device, and the kitchen gets the ticket instantly — same accuracy as a front-desk order, none of the wait.
Lobby & Reception
First impression, zero friction: guests scan on arrival for check-in essentials, wifi, or local recommendations, while staff stay focused on the guests actually in front of them instead of repeating the same directions all day.
Bar & Restaurants
Split bills, add a round, close out — all from the table. Turns tables faster during peak service without staff chasing down every check.
Pool loungers ordering isn't a stretch, drinks and snacks come straight from the sunbed via QR — no flagging down staff, no walking to the bar.
Spa bookings, treatment upsells, concierge requests — all routed through the same system guests already trust for room service, so staff aren't juggling three different tools to serve one guest.
Delegates browse the day's catering menu from their seat, order coffee refills or lunch without breaking the meeting flow, and it all lands on one bill at checkout — not a dozen scribbled chits.
No phone call, no menu left on the nightstand. Guests order from the in-room screen or their own device, and the kitchen gets the ticket instantly — same accuracy as a front-desk order, none of the wait.
First impression, zero friction: guests scan on arrival for check-in essentials, wifi, or local recommendations, while staff stay focused on the guests actually in front of them instead of repeating the same directions all day.
Split bills, add a round, close out — all from the table. Turns tables faster during peak service without staff chasing down every check.
In-Room Dining
OPERATOR CHALLENGE
THE SOLUTION
Pool & Terrace
OPERATOR CHALLENGE
THE SOLUTION
Conferencing & Events
OPERATOR CHALLENGE
THE SOLUTION
Pay at Table
OPERATOR CHALLENGE
THE SOLUTION
WORKS WITH YOUR EXISTING SYSTEMS
Direct PMS and POS integration.
No middleware.
Don't see your system? Get in touch — we probably integrate with it.
View All IntegrationsWHAT OUR CUSTOMERS SAY
Trusted by hospitality
operators worldwide.
“The feedback we have had from guests and the team on our digital ordering service has been very positive. wi-Q's system greatly supports our productivity and therefore our customer service.”
“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience. Our customers tell us they love the speed, convenience and ease of use."
“Working with the wi-Q team couldn't have been simpler. The product was turned around within record time, and any requests not currently available were logged with the development team for future deployment.”
“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience. Our customers tell us they love the speed, convenience and ease of use."
“Working with the wi-Q team couldn't have been simpler. The product was turned around within record time, and any requests not currently available were logged with the development team for future deployment.”
“The feedback we have had from guests and the team on our digital ordering service has been very positive. wi-Q's system greatly supports our productivity and therefore our customer service.”
“Working with the wi-Q team couldn't have been simpler. The product was turned around within record time, and any requests not currently available were logged with the development team for future deployment.”
“The feedback we have had from guests and the team on our digital ordering service has been very positive. wi-Q's system greatly supports our productivity and therefore our customer service.”
“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience. Our customers tell us they love the speed, convenience and ease of use."