THE FULL PICTURE
Every channel. Every order. One operation.
Guest Services
Spa bookings, treatment upsells, concierge requests — all routed through the same system guests already trust for room service, so staff aren't juggling three different tools to serve one guest.
Pool & Outdoor
Pool loungers ordering isn't a stretch, drinks and snacks come straight from the sunbed via QR — no flagging down staff, no walking to the bar.
Conferencing & Events
Delegates browse the day's catering menu from their seat, order coffee refills or lunch without breaking the meeting flow, and it all lands on one bill at checkout — not a dozen scribbled chits.
In-Room Dining
No phone call, no menu left on the nightstand. Guests order from the in-room screen or their own device, and the kitchen gets the ticket instantly — same accuracy as a front-desk order, none of the wait.
Lobby & Reception
First impression, zero friction: guests scan on arrival for check-in essentials, wifi, or local recommendations, while staff stay focused on the guests actually in front of them.
Restaurants
Table-side ordering without the app download — guests scan, browse, order and pay from their own phone while staff focus on service, not order-taking.
Quick Service
Skip the counter queue entirely — guests order ahead from anywhere on-site and collect when it's ready, no standing in line during peak rush.
Self Service Kiosk
Guests build their own order at their own pace on-screen — clear photos, easy customisation, no rushed conversation at the counter.
Delivery & Collection
Every delivery platform's orders land in one place, synced straight to the kitchen — no juggling five tablets to keep up with Deliveroo, Uber Eats, and Talabat separately.
Outdoor
Same ordering experience extends to terraces, gardens, and outdoor seating — staff aren't sprinting between zones just to take an order.
Spa bookings, treatment upsells, concierge requests — all routed through the same system guests already trust for room service, so staff aren't juggling three different tools to serve one guest.
Pool loungers ordering isn't a stretch, drinks and snacks come straight from the sunbed via QR — no flagging down staff, no walking to the bar.
Delegates browse the day's catering menu from their seat, order coffee refills or lunch without breaking the meeting flow, and it all lands on one bill at checkout — not a dozen scribbled chits.
No phone call, no menu left on the nightstand. Guests order from the in-room screen or their own device, and the kitchen gets the ticket instantly — same accuracy as a front-desk order, none of the wait.
First impression, zero friction: guests scan on arrival for check-in essentials, wifi, or local recommendations, while staff stay focused on the guests actually in front of them.
Table-side ordering without the app download — guests scan, browse, order and pay from their own phone while staff focus on service, not order-taking.
Skip the counter queue entirely — guests order ahead from anywhere on-site and collect when it's ready, no standing in line during peak rush.
Guests build their own order at their own pace on-screen — clear photos, easy customisation, no rushed conversation at the counter.
Every delivery platform's orders land in one place, synced straight to the kitchen — no juggling five tablets to keep up with Deliveroo, Uber Eats, and Talabat separately.
Same ordering experience extends to terraces, gardens, and outdoor seating — staff aren't sprinting between zones just to take an order.
WHY CUSTOMERS CHOOSE US
Streamlined Ordering, Designed for Hospitality
Increase Order Value
Our Order & Pay technology encourages increased spend per customer, with related products displayed on the order summary.
Enhance Customer Experience
wi-Q Order & Pay allows you to customise with your branding and logos, giving customers a consistent experience, with no confusing third-party logos or messaging.
Integrate with EPOS & PMS
Easily integrate with existing systems including POS & PMS directly, without the use of third-party software.
BUILT TO WORK WITH YOUR SYSTEMS
Seamless integrations across delivery, payments and EPOS systems.
