WHAT IS GUEST DIRECTORY

Everything your guests need, without picking up the phone

Replace printed compendiums with a fully branded, always up-to-date guest hub — accessible through the exact same QR journey guests already use to order.

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Facilities and bookable services

Gym, spa, events, with direct booking links embedded to drive more on-property revenue.

Room Service Requests

Guests can order extra towels or toiletries without picking up the phone.

Local Attractions & Activities

Including opening hours and useful information for exploring the area.

Venue Policies & Information

Check-out times, service hours, Wi-Fi details, and house rules.

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WHY USE GUEST DIRECTORY?

More up to date, less admin.

Not only do hotels save on paper and printing costs (and boost their eco credentials) through displaying information digitally, but they can easily ensure it's always up-to-date. What's more, by delivering a fully branded guest information hub through the same QR journey as ordering, operators can improve the guest experience, be confident that their content and tone are brand consistent, and drastically reduce front-desk load.

Years of experience

delivering seamless digital ordering solutions

Countries

proudly use wi-Q's digital solutions

0m+

Monthly orders

processed through wi-Q

0m+

Items sold monthly

using wi-Q's digital solutions

Why does it matter?

Guest Directory delivers a fully branded, always-up-to-date guest hub through the same QR journey as ordering — improving guest experience, reducing front-desk load, and keeping content and tone consistent.

What does it do?

Guests scan the QR, tap Get Started, and see Guest Directory above Services. It opens to your configured menus, sections and content — with images, expandable text and links — on mobile and desktop.

CAN IT BE CUSTOMISED?

Guest Directory is configured at venue level through the wi-Q backoffice. Branding, content rows, buttons and imagery can all be adjusted, making customisation simple and hassle-free.

Operational Efficiency

wi-Q integrates with your POS to handle orders and payments seamlessly, reducing errors and ensuring smooth operations.

Save Costs

By eliminating manual order processes and replacing printed materials with a fully digital solution, you can run services with minimal staff while significantly cutting labour and print costs.