Mobile ordering for cruise ships

Technology is revolutionising the cruise ship industry, especially in the post-covid era. Support new safety measures and your evolving guest needs with a mobile ordering platform that ensure all onboard services are easily available to guests.

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App Free Icon

App-free

 

With no app to download, your customers can instantly connect to your menus from their smartphone, tablet or laptop via a URL, QR code or a WiFi redirect.

 
 

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Contactless

 

wi-Q’s platform is entirely contactless from ordering through to payment, providing a safe and hygienic solution whilst staying connected to your customers.

 
 

Mobile

In-room mobile ordering

 

From the safety and comfort of their cabin, your guests can order and pay for room service or book appointments, spa treatments, games of golf or meeting rooms.

 
 
 
 

Scheduled Menus

Scheduled Menus

 

Ensure your guests have access to menus available at the time they are browsing e.g. breakfast, lunch, dinner or cocktail menus, using wi-Q’s scheduled menus feature within your management dashboard.

 
 
 
 

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Speak their language

 

International guests? wi-Q’s multilingual platform enables you to communicate in over 20 different languages and prioritise preferred payment methods based on their cultural preferences.

 
 

Credit Card

Pay now or charge to the room

 

wi-Q is uniquely partnered with over 50 payment partners with options to pay via credit/debit card, internet payment, carrier billing or cash as well as set up a tab or charge to room.

 

Deliver exceptional on-board experience

Seamlessly integrated into your ships POS systems, wi-Q helps execute a flawless service through improved operational efficiency. Prevent queues, save room service phone calls, service runs and time through streamlined digital services.

35%

Average increase in order value

27%

Average increase in number of orders

Built for hospitality

Maximise revenue, minimise operations

Instant ROI

 

Fixed Fee SaaS model with upselling capabilities and a 30% increase in average F&B order values

Scalable Solution

 

Hosted in the cloud, wi-Q can adapt to the size and scale of your business across all brands and locations

Easy to manage Dashboard

 

Control your intuitive dashboard. from menus, order processing and payment options to customer communications

EPOS integration

 

Partnered with 70% of world leading EPoS providers, seamlessly integrate with your venue's existing operations

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Get in touch to learn how our mobile ordering solutions work

Request a demo today. 

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dash payments page