wi-Q Enterprise

With over 100 of the world's leading hospitality-technology providers, its quick and easy to integrate into venues.​

An integrated mobile ordering experience

Let your customers order and pay for food and drink via their smartphone – without having to leave their seat.

Full of advanced features, this award-winning web-based mobile ordering solution is a comprehensive digital guest engagement tool designed for organisations with multiple venues and multi -layered offerings.

The intuitive, feature-rich system, can be customised to a client's brand and can easily integrate with existing POS & PMS systems. Enterprise provides guests the contactless experience they expect, whilst delivering market -leading features, and unparalleled integrations for organisations.

With over 100 of the world's leading hospitality-technology providers, its quick and easy to integrate into venues.

We have extensive experience with direct integration with a multitude of POSand PMS providers, without the need of 3rd party middleware – which minimizesthe number of disruption points between our systems and your venues.

wi-Q Enterprise Video - 2021-1

How wi-Q Enterprise Helps Your Venue

Real-time Dashboard Management of Online Orders

 
Backoffice Login-1
Responsive

Streamline Your Business Operation

Your customers can connect to your menu by scanning a preset QR Code or entering a URL from any web-enabled device

Order Up

Increase Order Revenue

Our mobile ordering technology encourages increased spend per customer and related products can displayed on the order summary.

Scalable Solutions Icon

Boost Efficiency

Eliminate the waiting and reduce the risk of order errors by getting your customers to order themselves.

EPOS Integration Icon-1

Integrate with EPOS & PMS

Easily integrate with POS & PMS directly without the use of a third party software.

orders

Manage Your Live Stock & Orders

Easily view and manage your live order status and manage your stock and orders without any integrations.

Very Happy

Enhance Customer Experience

Wi-Q Enterprise allows you to customise with your branding and logos, giving customers a consistent experience, with no confusing third-party logos or messaging.

Integrated Mobile Ordering and Order Management System

The key benefits of using wi-Q Enterprise as your preferred real-life order management system and mobile ordering solution. 

 

 

Menu Edits

 

Integrated Solution For All Situations

Take orders at the bar, at the table or let customers order via their phone. It all connects through the same platform so you never miss an order.  We help you cut down on errors and serve your customers fast. 

 

 

EPOS Integration Icon-1

 

Seamless Integration

No need to have a separate EPOS system which doesn't integrate with your mobile order & pay solution. 

 
 

 

 

 

 

QR-Code-1

 

Elevated Customer Experience

Your customers can connect to your menu by scanning a preset QR Code or entering a URL from any web-enabled device

 
 

 

 

Yes

 

Full Branding & Customisation

Customise your customer-facing interface - use your own logo and branding to create seamless customer experience. 

 
 

 

 

receipt

 

Customised Menus & Multiple Menu Types

The wi-Q system supports multiple menu types such as dine-in, collection, take-out, delivery and room service

 
 

 

 

Credit Card

 

Upsell Promotion Options To Increase Revenue

Add, edit and delete special offers, discount codes and promotions.

 

 

 

organisation-1

 

Access & Permission Levels

wi-Q Enterprise incorporates a secure, tiered access permission system to help you allocate tasks within your team

 

 

 

In Room Icon

 

Dedicated Support & Account Manager

Our Enterprise clients enjoy access to a dedicated account manager and priority support. 

 

 

Payment Integrations

wi-Q Enterprise integrates with most known payment providers. 

Payment Integrations

The world's leading platform for supported EPOS and PMS systems.

We have extensive experience with direct integration with a multitude of POS and PMs providers, without the need of 3rd party middleware – which minimises the number of disruption points between our systems and your venues.

EPOS & PMS

Key Product Features

Find out more about our award-winning mobile ordering and live-order management platform. 

  • Mobile Ordering Features

  • Promotion Engine

  • Staff Mode

  • Registered User Settings

  • Back Office

menu-1

Mobile Ordering Features

All features of wi-Q Dash are available on wi-Q Enterprise users

Live Order Management 

Stock Management 

Dynamic Menu Building

Multiple Fulfilment Methods

Custom Checkout Features

Branded System Emails

& more!

Check out wi-Q Dash for more information or book a demo here!

 

Promotion Engine 2-1

Use wi-Q Enterprise to power up your sales

🏷️Coupon Codes - Easily manage offers with discount code capability.

👛Promotions - Set timed offers and promotions such as BOGOF or Happy Hour.

💯Discounts -  Set discounts by percentage or a fixed amount.

😍Discount First Order - Use the promotions engine to incentivise new users.

💻Manage Promotions In Real Time Give customers instant access to discretionary discount codes. 

Staff Mode-1

Staff Mode

Manage the ordering process on the move

Staff Mode - This feature is only available to logged in staff members.

Menus - Different staff menu for a structured user experience.

Payment and Fulfilment - Payment and fulfilment methods can be restricted to staff mode only.

Promotions & Offers - Enables staff to create and deploy offers and promotions in real-time.

registered user settings 2-1

Registered User Settings

User Settings Creating a secure, personal customer experience.

✍️Edit Username - The registered wi-Q account username can be changed (requires password confirmation).

📩Edit Email Address - The users registered email can be changed (requires password confirmation). 

🔑Change Password - User passwords can be changed at any time with current password confirmation.

💬Notification Settings - Users can select to opt out of a venue's promotional email mailing list.

⛔Privacy Settings - Users can review the wi-Q Privacy Policy and opt out if they desire.

🗣️Language Settings - Registered users can select their default language to view the wi-Q system and menus, where language capability has been added.

🛍️Order History - Registered users can access their order history by logging in and navigating to their history via the sidebar. Orders are sorted by date and are filtered by venue. 

😍User Favourite - Logged in users can add menu items to their favourites, speeding up the order process.

Backoffice Login-1

wi-Q Backoffice 

Your management, your way

👭Access Levels - The wi-Q Backoffice incorporates a secure, tiered access permission system.

📈Reporting - View and export performance data by date range.

💳Orders - View order data at the touch of a button.

🍔Products - Add, edit and delete products and product modifiers in realtime from your management dashboard.

🗒️Menus - Add, edit and delete menus. Assign products, schedule availability and more.

🖥️UI Customisation - Customise the wi-Q front end UI. Change backgrounds, logos, colours and more.

💯Promotions & Offers - Add, edit and delete special offers, discount codes and promotions.

Get in touch

Book a demo today

Get a live demo arranged to see how our platform can help your business. 

Try Our Other Mobile Ordering Solutions

Find out more about our other hospitality mobile ordering solutions. 

FAQ

Your Questions Answered

What type of businesses Wi-Q Enterprise is most suitable for?

wi-Q Enterprise is a robust, integrated platform for organisations who work with POS and PMS providers. We have extensive experience with direct integration with a multitude of POSand PMS providers, without the need of 3rd party middleware – which minimisesthe number of disruption points between our systems and your venues. wi-Q Enterprise is most suitable for established hospitality businesses - chains of hotels and restaurants. 

Can wi-Q Enterprise connect to EPOS?

Yes, absolutely.

With over 100 of the world's leading hospitality-technology providers, its quick and easy to integrate into venues. If you need a quick to set up solution to manage your orders, wi-Q Dash is the perfect solution for you.

 

Can I manage my stock and live orders in Wi-Q Enterprise?

Absolutely - live order and stock management is a key features of both wi-Q Dash and wi-Q Enterprise.  You can easily view and manage your live order status without having to integrate to any other software. 

Can you integrate with my payment providers?

wi-Q DASH supports a wide range of payment methods such as card, PayPal, charge to room and a host of payment gateways.

What features can I brand and customise?

You can customise almost anything including:

  • User Interface
  • Language
  • Menus
  • Dietary Information and Options
  • Images
  • Nutritional Information
  • Product Types And Options
  • Promotions & Offers
  • Team access & reporting

You can also add your brand logo and brand colours to the platform to provide a seamless and enjoyable customer journey. 

Is wi-Q Enterprise Secure?

Picture 1

NSCS Cyber Essentials - wi-Q are certified under the NCSC Cyber Essentials certification for following best practices in Cyber Security.

Picture 2

IASME Governance - wi-Q are certified under IASME Governance for all policies, procedures and processes that wi-Q undertake.

Picture 4

PCI DSS (SAQ-D) Certified - wi-Q are certified as a Level 2 Service Provider (SAQ-D) by the Payment Card Industry Security Standards Council (PCI SSC).

Picture 5

General Data Protection Regulation (GDPR) - wi-Q are certified under IASME Governance for protection of data under the latest GDPR rules and regulations.